Terms of Service

1. Agreement to Terms

Welcome to The Ultimate Princess Treatment Formula (“Platform”, “Service”, “we”, “us”, or “our”), a digital educational platform developed and operated by Sechel Systems, LLC, a Wyoming limited liability company (“Company”), with offices at 131 Continental Dr, Suite 305, Newark, DE 19713, US.

By creating an account, completing the onboarding process, making a purchase, or otherwise accessing or using the Platform, you (“you”, “your”, or “User”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use the Platform.

Your acceptance of these Terms is recorded electronically at the time of account creation. We maintain a record of your consent in our systems.

2. Eligibility

You must be at least eighteen (18) years of age to create an account, purchase content, or use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement. If we learn that a User is under 18 years of age, we will promptly terminate their account and delete their personal data.

3. Account Registration & Security

To access the Platform, you must create an account by providing accurate and complete information, including your name, email address, and a secure password. You may also register using a supported third-party authentication provider (e.g., Google).

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@gurmanova.guru if you suspect any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are used to circumvent our access controls.

4. Digital Products & Course Access

The Platform provides access to digital educational content, including pre-recorded video lessons, downloadable materials, community discussion feeds, and related features (collectively, “Digital Products”). The content is educational and informational in nature; it is not professional therapy, psychological counseling, medical advice, or any form of licensed professional service.

4.1 License & Access Period

Upon successful completion of a one-time purchase, you are granted a personal, non-transferable, non-exclusive, revocable license to access the purchased Digital Products for a period of three (3) months from the date of purchase (“Access Period”). After the Access Period expires, your access to course content will be deactivated unless you purchase an extension or a new access period. Community access may also be discontinued at the end of your Access Period.

4.2 Immediate Delivery

Access to Digital Products is delivered immediately and electronically upon successful payment. You acknowledge that digital content is made available to you instantly and that you may begin consuming the content at any time after purchase.

4.3 Content Unlock & Progress Tracking

Course lessons may be unlocked progressively (requiring completion of the previous lesson) or on a time-based schedule determined by the Platform. Your viewing progress, including percentage watched and lesson completion status, is tracked and recorded by the Platform to enable this functionality and to verify service delivery.

4.4 No Guaranteed Outcomes

The Platform provides educational and informational content related to self-development and interpersonal relationships. We make no representations or guarantees regarding specific personal, relational, psychological, or financial outcomes. Individual results vary and depend entirely on the User's own effort, circumstances, and decisions. References to “results” or “transformations” in our marketing materials describe potential, not certainty.

5. Intellectual Property

5.1 Our Content

All course content, videos, materials, trademarks, logos, and Platform design are the exclusive intellectual property of Sechel Systems, LLC or its licensors. You may not copy, reproduce, distribute, modify, publicly display, reverse-engineer, or create derivative works from any content on the Platform without our prior written consent.

5.2 Copyright Complaints (DMCA)

If you believe that content on the Platform infringes your copyright, you may submit a written notice to our designated agent at support@gurmanova.guru containing: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material and its location; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; and (e) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner. We will respond to valid notices in accordance with applicable law, including the Digital Millennium Copyright Act (17 U.S.C. § 512).

6. Payments & Billing

All payments are processed securely through Stripe, Inc., our third-party payment processor. By completing a purchase, you authorize Stripe to charge your selected payment method for the amount displayed at checkout. Stripe supports various payment methods including credit/debit cards, Apple Pay, Google Pay, Klarna, and other available options.

Prices are displayed in US Dollars (USD) or Euros (EUR) based on your detected geographic location. The final price is clearly shown before you confirm the purchase. All purchases on the Platform are one-time payments granting access for the Access Period defined in Section 4.1.

You represent and warrant that you are the authorized user of the payment method used to complete the purchase, or that you have obtained explicit permission from the payment method owner. Initiating a payment dispute or chargeback without first contacting us as described in Section 7.4 constitutes a violation of these Terms.

7. Refund Policy

7.1 Digital Goods — Immediate Access

Because our Digital Products are delivered immediately and electronically upon purchase, all sales are considered final once you have accessed or viewed any lesson content (including the first lesson) of a course.

7.2 Refund Eligibility

7.3 Discretionary Review

In exceptional circumstances, we may, at our sole discretion, consider refund requests that fall outside the eligibility criteria above. To request a discretionary review, contact us at support@gurmanova.guru. Any discretionary refund granted does not create a precedent or entitlement for future requests.

7.4 Chargebacks & Payment Disputes

You agree to contact us directly at support@gurmanova.guru to resolve any billing concerns before filing a chargeback or payment dispute with your bank, card issuer, or payment provider. Filing a chargeback without first attempting to resolve the issue with us is a material violation of these Terms and may result in immediate suspension of your account, forfeiture of access to all purchased content, and pursuit of all available legal remedies.

We maintain detailed records of account activity, including payment authorization, content access logs, lesson progress, and timestamps, which we may submit as evidence in response to any dispute or chargeback proceeding.

7.5 Mandatory Consumer-Law Exceptions

Nothing in this Section 7 limits any mandatory refund or withdrawal rights you may have under the consumer-protection laws of your jurisdiction that cannot be excluded by contract (e.g., the EU Consumer Rights Directive withdrawal right, to the extent it applies). Where such mandatory rights apply, they prevail over these Terms.

8. Acceptable Use

You agree not to:

Violation of these rules may result in immediate account suspension or permanent termination without refund and without prior notice.

9. Community Features & User-Generated Content

9.1 Community Participation

The Platform may include community features such as discussion feeds, comments, posts, and reactions (“Community Features”). Participation in Community Features is subject to these Terms and the acceptable-use rules in Section 8.

9.2 Ownership & License

You retain ownership of content you create and submit through the Platform (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, display, reproduce, distribute, and modify your User Content solely for the purpose of operating, improving, and promoting the Platform. This license survives termination of your account to the extent your User Content has been incorporated into community discussions visible to other Users.

9.3 Moderation & Enforcement

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content that, in our sole judgment, violates these Terms, is harmful, offensive, or otherwise objectionable. Enforcement actions may include content removal, written warnings, temporary suspension, or permanent account termination.

9.4 Reporting & Appeals

If you believe User Content violates these Terms, you may report it by contacting support@gurmanova.guru. If your content has been removed or your account has been restricted, you may submit a written appeal to the same address. We will review appeals in good faith and respond within a reasonable time, but our decision on enforcement actions is final.

9.5 No Reliance on User Content

User Content reflects the views of individual users, not the Company. We do not endorse, verify, or assume responsibility for any User Content. You should not rely on User Content as professional advice of any kind.

10. Service Availability & Modifications

We strive to keep the Platform available at all times but do not guarantee uninterrupted, error-free, or secure access. We may perform maintenance, updates, or modifications to the Platform that could result in temporary downtime without prior notice.

We reserve the right to modify, update, add to, or remove any course content or feature at our discretion. If we materially discontinue a course for which you have an active Access Period, we will provide reasonable notice and, where appropriate, a prorated refund for the unused portion of your Access Period.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL DIGITAL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT IS EDUCATIONAL IN NATURE AND IS NOT A SUBSTITUTE FOR PROFESSIONAL THERAPY, COUNSELING, MEDICAL ADVICE, OR ANY OTHER LICENSED PROFESSIONAL SERVICE. YOU USE THE PLATFORM AND RELY ON ANY CONTENT AT YOUR OWN RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SECHEL SYSTEMS, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sechel Systems, LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your User Content; (d) your violation of any third-party rights, including intellectual property or privacy rights; or (e) any fraudulent or illegal activity conducted through your account.

14. Dispute Resolution

14.1 Mandatory Pre-Dispute Notice & Good-Faith Resolution

Before initiating any formal dispute proceeding (including arbitration), you must first send a written dispute notice (“Dispute Notice”) to us at support@gurmanova.guru (or by mail to Sechel Systems, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, US). The Dispute Notice must include: (a) your name, email address, and account identifier; (b) a clear description of the dispute; (c) the specific relief you are seeking; and (d) your signature (electronic signature is acceptable).

Upon receipt of a Dispute Notice, we will attempt in good faith to resolve the dispute informally within thirty (30) calendar days (“Resolution Period”). During the Resolution Period, both parties agree to negotiate in good faith and, if mutually agreed, engage in mediation with a neutral third-party mediator. Neither party may initiate arbitration or any other formal proceeding until the Resolution Period has expired without a resolution.

14.2 Binding Individual Arbitration

If the dispute is not resolved within the Resolution Period, either party may initiate binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any Digital Product (“Dispute”) shall be finally resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, except as modified by this Section.

The arbitration shall be conducted by a single arbitrator, in the English language, and the seat of arbitration shall be Cheyenne, Wyoming, USA. The arbitrator shall apply the substantive laws of the State of Wyoming, consistent with the Federal Arbitration Act (9 U.S.C. §§ 1-16). The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

For claims of USD $10,000 or less, the arbitration may be conducted entirely on the basis of documents submitted to the arbitrator, through a telephonic or video hearing, or by an in-person hearing as established by the AAA Rules. We will pay all AAA filing, administration, and arbitrator fees for claims of USD $10,000 or less, provided your claim is not frivolous as determined by the arbitrator.

14.3 Class Action & Jury Trial Waiver

YOU AND SECHEL SYSTEMS, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE, CLASS, OR COLLECTIVE PROCEEDING. IF THIS SPECIFIC PROVISION IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION SECTION SHALL BE NULL AND VOID.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM.

14.4 Small Claims Court Exception

Notwithstanding the foregoing, either party may bring an individual action in the small claims court of competent jurisdiction for Disputes that are within the court's jurisdictional limits. If the action is removed to a court of general jurisdiction, either party may demand arbitration.

14.5 Equitable Relief

Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent imminent, irreparable harm pending the outcome of arbitration.

14.6 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to support@gurmanova.guru within thirty (30) days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, all other provisions of these Terms remain in effect, and any Dispute will be resolved exclusively in the state or federal courts located in the State of Wyoming, USA.

15. Account Termination & Suspension

You may delete your account at any time through the Platform's settings. Upon deletion, you will lose access to all purchased content and community features. Certain data may be retained as described in our Privacy Policy.

We may suspend or terminate your account, with or without prior notice, if you: violate these Terms; engage in fraudulent activity (including filing illegitimate chargebacks); abuse the Platform or its community features; or if continued access poses a risk to the Platform, other Users, or the Company.

Termination of your account does not entitle you to a refund unless otherwise required by applicable law. Sections that by their nature should survive termination (including, without limitation, Sections 5, 7, 11, 12, 13, 14, and 16) shall survive any termination or expiration of these Terms.

16. Governing Law

These Terms and any Dispute shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law provisions. For any proceeding not subject to arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Laramie County, Wyoming, USA.

If you are a consumer residing in the European Economic Area (EEA), United Kingdom, or any jurisdiction that provides mandatory consumer-protection rights that cannot be waived by contract, those mandatory rights shall apply to the extent required by law, regardless of the governing law clause above.

17. General Provisions

17.1 Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

17.2 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Sechel Systems, LLC with respect to the Platform and supersede all prior or contemporaneous communications, agreements, and understandings, whether written or oral.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company.

17.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

17.5 Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, wars, terrorism, pandemics, strikes, government actions, internet or telecommunications failures, or power outages.

18. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will revise the “Last updated” date at the top of this page and, for material changes, notify you via email or through the Platform at least fifteen (15) days before the changes take effect. Continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform.

19. Contact Us

If you have any questions about these Terms, need to request a refund, wish to submit a Dispute Notice, or want to report an issue, please contact us at: